0309-7417175 care@alrrishduciel.com PKR

Refund & Returns

Returns

Our refund policy is 3 Days. Unfortunately, we can’t offer you a refund or exchange after this period. To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging. Several types of goods are exempt from being returned.  •Accessories
•Jewelery
•Watches
•Skin Care
•Cosmetics

cannot be returned.

To complete your return, we require a receipt or proof of purchase.

Refunds (if applicable)

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a 15 days.

Exchanges (if applicable)

We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at returns@alrrishduciel.com and send your item to: 266 A block Johar town Lahore, Pakistan 54000.

For International Orders

Please note that once the order is shipped, the customer is obliged to receive it. Shall a customer show no response to a courier company, or fail to receive it or refuse to receive the order at the country of destination (due to tax payment or other reasons), the parcel will be returned to Alrrish du Ciel.
Alrrish du Ciel in its turn reserves the rights to deduce from the Clint the following shipping charges (both ways) as well as any duties imposed at the country of destination & in the country of origin. The remaining amount (if any) will be refunded to the customer.

Shipping

Our products are shipped within 4-7 Days using the following carriers: USPS FedEx UPS . To return your product, you should mail your product to:266 A block Johar town, Lahore None (International) Pakistan 54000. You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund. Depending on where you live, the time it may take for your exchanged product to reach you, may vary. If you are shipping an item over $50, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.

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